Privacy Policy

Effective Date: 11/9/25

Company Name: Cerulean

At Cerulean, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers who use our website and services. By accessing or purchasing from our site, you agree to the terms described below.

1. Information We Collect

We collect information to help us process orders, improve your shopping experience, and communicate with you. This includes:

Personal Information: Name, shipping and billing address, email address, and phone number.
Payment Information: Processed securely through third-party payment processors (we do not store credit card numbers).
Account Information: If you create an account, we store login credentials and order history.
Device and Usage Data: Information like IP address, browser type, and browsing behavior to enhance website functionality.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations, updates, and customer support messages
Improve our website, products, and customer experience
Send marketing emails or promotions (you can opt out anytime)
Comply with legal or regulatory obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Analyze traffic and improve our website
You can disable cookies in your browser settings, but some features may not work properly.

4. How We Share Information

We do not sell or rent your personal information. We may share it only with:

Service Providers: For payment processing, shipping, analytics, and marketing support
Legal Requirements: When required by law or to protect our rights and safety

5. Protecting Children’s Privacy

We respect children’s privacy and comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. If we learn that a child has provided personal data, we will delete it immediately. Parents or guardians may contact us to request removal of their child’s information.

6. Data Security

We use industry-standard encryption and secure servers to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Opt out of marketing emails
Request details about how your data is used

8. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, contact us at:

Cerulean

Email: hello@ceruleankids.com